Privacy Policy

FACTS What does Independence Bank do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and Income
  • Account balances and account transactions
  • Credit history and payment history
  • Location data (branch locator)
  • Photos / Camera (remote deposit / face verification)
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Independence Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Independence Bank share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you Yes No
For joint marketing with other financial companies No No
For our affiliates' everyday business purposes - information about your transactions and experiences No No
For our affiliates' everyday business purposes - information about your creditworthiness No No
For nonaffiliates to market to you No No
Questions? Call 216-447-1444 or visit us at Independence Bank, 4401 Rockside Rd, Independence, OH 44131.
Who we are
Who is providing this notice? INDEPENDENCE BANK
What we do
How does Independence Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Independence Bank collect my personal information? We collect your personal information, for example, when you:
  • Open an account or apply for a loan
  • Provide account information or deposit money
  • Give us your contact information
  • BANNO APP / ONLINE BANKING WEBSITE
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include
    Independence Equipment Leasing Company
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Independence Bank does not share with non-affiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Independence Bank does not jointly market

 

OTHER IMPORTANT INFORMATION:

We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law.

 

         Access to contact list for Zelle

         Access to photos / camera for remote deposit capture and face verification (2 factor authentication)